The comprehensive emergency management platform designed for 911 dispatch centers, EMA directors, and response agencies. Coordinate resources, track personnel, and manage incidents with precision.
In an emergency, critical health information and emergency contacts shouldn't be a mystery. FirstWatch puts vital personnel data at dispatchers' fingertips — or hidden inside a printed ID badge, revealed with a simple tear.
FirstWatch makes the connection with no delays. Search personnel by name, unit number, phone number, agency, and more. Access emergency contacts, blood type, allergies, and medical conditions instantly.
Access to sensitive health information is logged and monitored. Your data stays safe, protected, and compliant with CJIS standards.
Paramedic • Unit M-7
A modern, intuitive interface designed for the fast-paced environment of emergency dispatch.
Get a real-time overview of all active personnel, available apparatus, and ongoing incidents across all your agencies from a single screen.
Active Personnel
Apparatus Available
Active Incidents
Alerts
A comprehensive database of all personnel across your agencies. Search by name, unit number, phone, or special skills. See at a glance who belongs to multiple agencies.
Dispatcher
Riverside 911
Chief
Oakdale Fire Department
Captain
Valley Volunteer Fire
Instant access to medical protocols, operational procedures, and response guidelines. Search by keyword or filter by category.
Burn assessment using Rule of 9s and treatment protocols for thermal injuries.
Adult cardiac arrest algorithm following current AHA guidelines.
Initial assessment and treatment for patients presenting with chest pain.
Initial response procedures for hazardous materials incidents.
START triage protocol for mass casualty incidents.
Assessment and treatment for respiratory emergencies.
Real-time AVL mapping shows exactly where your units are. Works with existing data modems or our affordable tracker solutions.
Everything you need to coordinate multi-agency emergency response operations from a single platform.
Manage multiple agencies and departments from a centralized platform. Personnel can belong to unlimited agencies and teams — perfect for counties with shared resources.
Instantly locate specialized equipment and apparatus across all agencies when you need them most.
Seamlessly integrate with popular CAD vendors. FirstWatch enhances your existing infrastructure without replacing it.
A dedicated workspace for dispatchers with EMD protocols, CPR instructions, and quick-access resources tailored to each dispatch center.
Comprehensive personnel management with certifications, emergency contacts, and vital health information.
Digital incident command accountability boards with drag-and-drop interface for real-time personnel tracking.
Ask natural language questions and get instant answers from your policy documents with source citations.
Track apparatus in the field with existing data modems or affordable tracker solutions.
Organize and deploy specialty teams with dedicated tracking and resource management.
CJIS-compliant audit logging with printable ID badges and department rosters.
Live data synchronization across all connected devices
Full audit logging meets criminal justice standards
Access from any device in the field or dispatch center
Works with existing CAD systems and data modems
Designed specifically for the unique needs of emergency services and law enforcement agencies.
Streamline resource dispatch with real-time visibility into personnel, equipment, and apparatus.
Coordinate multi-agency response with comprehensive oversight and reporting capabilities.
Track apparatus, manage certifications, and coordinate specialty teams efficiently.
Monitor unit availability, track certifications, and manage emergency medical resources.
CJIS-compliant tracking for deputies, officers, and patrol units with full audit logging.
Personnel management and emergency coordination for correctional facilities and probation offices.
Join the growing number of agencies using FirstWatch to coordinate emergency response operations.